Where are GOODSTONE rings made?

We handcraft all jewelry in Los Angeles, California with generational artisans who combine traditional techniques with modern precision standards. Our workshop handles casting, stone setting, metalwork, finishing, and quality inspection under direct oversight. We use 100% recycled precious metals that get re-refined to match newly mined quality while using 95% less energy. Made in USA means you know exactly where your ring gets made and who's making it.

What's included in the lifetime warranty?

Your warranty covers manufacturing defects, repairs, resizing on non-eternity rings, cleaning, inspection, and prong checks for as long as you own the ring. Lost stones get replaced free in the first year and at discounted rates afterward. Annual maintenance comes included. These services never expire and cost nothing when you use them in year one or year twenty. Ring Concierge's fine jewelry warranty ends after 3 years.

How long does it take to get my ring?

After your final design approval, production takes three to four weeks. Our Los Angeles artisans complete each stage in-house, including casting, setting, finishing, and a thorough quality check. We deliver your piece fully insured with FedEx Overnight or 2-Day on every order.

Do repairs cost money after a certain period?

No. Our lifetime warranty ensures your piece is always protected with ongoing support for any craftsmanship-related concerns. Ring Concierge begins charging for repairs once their 3-year fine jewelry warranty ends.

Can I return a custom ring?

Custom rings cannot be returned because each piece is built specifically for you after you approve the design. Nothing exists until you commit, which means we source materials and craft your ring based on your exact specifications. We focus on ensuring you're completely satisfied before production begins through detailed consultations and design approvals. Our designers work closely with you throughout the process to make sure the final piece matches your vision exactly.

Are lab-grown diamonds available?

We offer both natural and lab-grown diamonds, so you choose based on your priorities. Lab-grown diamonds cost 30-50% less than natural equivalents while maintaining identical physical, chemical, and optical properties. Both options come with full certification and the same Excellent Cut grade standards. We present information objectively without pushing either choice. You decide what matters for your situation and values, and we source the diamond that matches your decision.

How much does a custom engagement ring cost?

Your total depends on which setting style you choose and your diamond specifications. We price 20-30% below traditional jewelers. ShopPay financing lets you spread payments over time. The price includes all lifetime services with no fees added later.

Who will I work with during the process?

You get assigned one expert designer who handles your entire project from first conversation through delivery. This person learns your taste, remembers your concerns, and makes recommendations based on your specific situation. Our team stays deliberately small so you talk to people who know your project. No chatbots, no automated responses, no repeating your preferences to different representatives at each stage.

Ring Concierge Alternative

You deserve to know where your ring gets made and a warranty that lasts beyond three years. Ring Concierge outsources fine jewelry production to Asia and limits warranty coverage. GOODSTONE handcrafts everything in Los Angeles with lifetime guarantees that cover repairs forever.

Made in Los Angeles, Not Outsourced

Ring Concierge manufactures their fine jewelry collection in Asia, which they confirmed on social media. Only their bespoke bridal line gets made in New York. When you spend thousands on something permanent, you should know exactly where it comes from and who made it. We handcraft every piece in our Los Angeles workshop with generational artisans who combine traditional techniques with modern precision. Production happens in one location under direct oversight, with quality control at every stage. No outsourcing, no mystery vendors, complete transparency about who's making your ring.

What Matters	Ring Concierge	GOODSTONE
Manufacturing Location	Fine jewelry made in Asia, bespoke bridal in NY	All jewelry is handcrafted in Los Angeles
Warranty Coverage	3-year limited warranty on fine jewelry, lifetime on bridal only	Lifetime warranty on all custom jewelry
Warranty Scope	Excludes normal wear and tear, misshapen bands, chain damage	Covers repairs, resizing, prong checks, cleaning forever
Post-Warranty Repairs	All repairs cost money after 3 years	Free repairs for manufacturing defects for life
Your Designer	Team-based approach with specialists	One expert designer from start to delivery
Customization	Build-your-own from signature settings and inventory	Full custom from scratch, built to your specifications
Production Timeline	4-6 weeks for custom pieces	3-4 weeks from design approval
Transparency	Limited information on manufacturing sources	Complete visibility into Los Angeles workshop

Lifetime Warranty That Actually Covers Repairs

Ring Concierge offers a 3-year limited warranty on fine jewelry that excludes normal wear and tear, misshapen bands, soft chain damage, and stone loss. After three years, every repair costs money. Bridal pieces get lifetime coverage, but fine jewelry customers pay for maintenance after the warranty expires. Our lifetime warranty covers craftsmanship-related concerns, repairs, resizing, cleaning, inspection, and prong checks permanently on all jewelry. Our services never expire and cost nothing when you use them in year one or year twenty.

Watch Your Ring Get Built From Nothing

Your ring begins as raw metal and loose stones, then takes shape through the hands of our Los Angeles artisans. If you're creating a custom piece, you’ll work one-on-one with our sales team and receive a personalized CAD to review and approve before production begins. You stay involved in the creative process from the very start—never left waiting in the dark.

No Hidden Fees, No Surprise Charges

The price includes lifetime resizing, lifetime repairs, free cleaning, free prong checks, and fully insured shipping. Other jewelers list these as separate services or charge after warranty periods expire. We build every guarantee into the base price, so you pay once and maintenance costs nothing later.

Talk Directly to Our Team

Our small team answers your questions directly. No phone trees, no chatbots, no callback requests. Consultations happen over phone, or real-time messaging, and you speak with someone who knows your project. We keep the team deliberately small so you get personal attention from people invested in your outcome.

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The Same Craftspeople Make Your Piece

The Los Angeles artisans who start your ring finish it. Stone setting, metalwork, finishing, and quality inspection happen in the same facility by coordinated craftspeople. Your ring doesn't get outsourced to whoever's available at different stages or sent to overseas manufacturers.

Start With Your Ideas, Not Just Our Inventory

Tell us what you want to create. Our team helps you build it through three steps: choose your setting, select your diamond with guidance through the 4 Cs, then production begins using materials sourced for your piece.

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