Heirloom Jewelry Redesign

Timing depends on the design and the production schedule, but the steps stay consistent. The early part moves quickly, with a consult-and-render review. After approval, production and setting take longer. Goodstone shares the expected timing once the design direction and details are confirmed.

Yes. The redesign is built around your existing diamond or stones, so the heirloom materials remain the center of the finished piece. Photos and any measurements help confirm what you have, then the setting is designed to fit the stone securely and sit the way you want.

That is common, especially with an heirloom. Start with what you already know, such as a preference for simple, vintage, bold, or low-profile. A few reference images help. The consult narrows it down, then the render gives you something real to react to.

Yes. You can book a call and work virtually, or visit the Austin showroom by appointment. The same thread runs through both options, with photos, a guided conversation, and a render you review before anything is made.

Yes. A render is part of the process and the checkpoint that keeps the redesign from feeling like a leap. You review proportions, stone placement, and details like setting style and band width, then approve before production begins.

We offer lifetime warranty care that covers routine services meant to keep the piece wearable and secure. That includes cleaning, polishing, stone tightening, and other maintenance, depending on the piece. Warranty terms can exclude damage caused by misuse or work performed by another jeweler.

Fit is handled as part of making the piece truly wearable. Goodstone offers resizing for eligible rings, and sizing details are discussed during the process so the final piece lands as close as possible to the desired size. If you need an adjustment after delivery, you can reach out for help.

Cost varies because the design and materials vary. A simple reset or a clean solitaire style can land differently than a more complex setting or the addition of stones. After you share photos and directions, we provide a clear quote tied to the work and materials involved.

Policies depend on the type of piece and its method of manufacture. Goodstone lists free returns and exchanges in its guarantee, with timing tied to delivery. Custom work may have different limits than in-stock items, so it is worth confirming the terms for your redesign before production begins.

The appointment is free. Payment details depend on the scope of the redesign and the stage of work, since production starts after the design is approved. You can confirm the payment schedule during your consultation to avoid any surprises later.